Your first visit

Here's what to expect when visiting Sweetwater Kids for the first time:

Upon checking in for the first time, we will ask for the following personal information(NOTE: We value your privacy and will not share this information with anyone)

• Parent/guardian name
• Child's name
• Phone number
• Any special instructions (allergies, special needs) for your children

How check-in works

Before Service: You can check-in your child at their specific area. After signing your child in, you and your child will be given matching name tags that are exclusive to your family and your visit. Your child will need to wear the name tag portion while you hold on to the matching tag.

After Service: After the service is complete, you will return to your child’s room and show your tag in order for your child to be released back to you.

During Service: In the event that we need to contact you during the service, your child’s identification code will appear on the screen. We ask that you exit the auditorium immediately and look for a staff member or volunteer who will direct you to your child’s room.

Got questions?

If you have further questions concerning our Sweetwater Kids experience or visiting Sweetwater with children, simply click here to get in touch with us!